# Get an email when someone submits your form

> Maxforms emails you on every new submission — change who gets it, and how often, on the form's Settings tab.

Every form you create already emails you when a response comes in — you don't have to switch anything on. To change who gets that email, or to swap it for a daily or weekly summary, open the form's **Settings** tab and scroll to **Submission notification**.

## Who gets the email by default

The person who created the form. Their address is filled into the **To** field automatically, and the notification is switched on.

## Change the recipients

1. Open your form and select the **Settings** tab.
2. Scroll to **Submission notification**.
3. In **To**, enter the addresses that should be notified. Separate several with commas.
4. Select **Save changes**.

![The Submission notification card with the To field highlighted](/docs-assets/notifications-integrations/email-notifications-1.png)

The switch at the top-right of the card turns notifications off entirely. **From** shows the address the email is sent from — that one is fixed.

## Get a summary instead of every response

Busy forms don't need one email per response. In **Send**, choose:

- **Every submission** — one email per response, as it arrives.
- **Daily digest** — one email a day with everything that came in.
- **Weekly digest** — one email a week.

Digests list the recent responses and link straight to the form's **Submissions** tab.

## What's in the email

The form name, the submission number, the date, and every answer as a label-and-value pair, plus a **View submission** button that opens the response in Maxforms.

By default, questions that were left blank are skipped. Tick **Show fields left empty** if you'd rather see them listed with a dash, so the email always has the same shape.

Partial submissions never trigger a notification — only completed responses do.

## Reply to the person who filled in the form

**Respondent confirmation**, just below, sends an automatic thank-you to the address someone entered on the form.

![The Respondent confirmation card with its Pro badge highlighted](/docs-assets/notifications-integrations/email-notifications-2.png)

This one is a paid-plan feature. On the Free plan the card is visible but locked. On a paid plan you pick which field holds the respondent's email, then write the subject and body.

## Customise the notification

On a paid plan the same card gains **From name**, **Reply-to**, **CC**, **BCC**, a custom **Subject**, a custom **Message**, and **Attach PDF** — which sends a PDF copy of the response with the email. Subject and message support merge tags such as `{form_name}` and `{date}`, inserted from a picker so you don't have to remember them. On the Free plan those rows are hidden and the card ends with a line pointing at the paid plans.

## Send one notification again

If someone missed an email, resend it from the response itself.

1. Open the form's **Submissions** tab.
2. On the row you want, open the **Actions** menu.
3. Select **Resend admin email**.
4. Confirm or edit the recipients, then select **Resend email**.

This works even when notifications are switched off for the form.

To send the respondent their thank-you again, select **Resend user email** instead, then confirm. It goes to the address on that response, using your current confirmation settings. The option appears only when respondent confirmation is switched on and the response carries a valid email address.

## If you're not receiving the emails

Work through these in order:

1. **Check your spam or junk folder**, then add the sending address shown in **From** to your contacts so future ones land in the inbox.
2. **Check the To field.** If someone edited it, your address may no longer be there. Notifications go only to the addresses listed.
3. **Check the switch** at the top of the **Submission notification** card is on, and that **Send** isn't set to a digest you're not expecting yet.
4. **Check you didn't unsubscribe.** Every notification carries an unsubscribe link. If it was clicked — even accidentally, and even by a mail client that follows links automatically — Maxforms stops sending to that address and there's no way to undo it yourself. Email [support@maxforms.com](mailto:support@maxforms.com) to have it restored.
5. **Check the address still accepts mail.** If your mail server bounced a Maxforms email or reported one as spam, sending to that address stops for the same reason. Contact support to clear it.

If a response is in the **Submissions** tab but no email arrived, the form worked — the problem is delivery, so start at step 4.

## If you get a monthly email allowance warning

When your workspace has used most of its monthly notification-email allowance, the workspace owner gets a heads-up — an email and a notification in the bell menu — at 80% and again when the allowance is used up.

It's a warning, not a cut-off: notifications keep sending. Upgrade if you expect to keep that volume up.