# Manage subscriptions

> Review a Services subscription and request pause, resume, scheduled cancellation, or immediate cancellation in Stripe.

Open a subscription to review its bookings, invoices, credits, form response, provider, and billing state. Subscription changes are sent to Stripe and appear locally after Stripe confirms them.

Maxforms enables Services for your workspace on request; there is no switch to turn it on yourself. If you do not see **Services** in the sidebar, [contact support](/services/what-is-services-mode#how-to-tell-whether-your-workspace-has-it).

1. Open **Services**.
2. Select **Subscriptions**.
3. Open the subscription.
4. Open **Manage**.
5. Choose the action that matches the customer's request.

**Pause** stops collection until you resume it. Existing bookings remain, but Maxforms stops reminders, fixed-session generation, and session-credit booking while paused.

**Cancel at period end** keeps current bookings and credits until Stripe ends the subscription. When it ends, future active bookings cancel and remaining credits become zero.

You can withdraw the scheduled cancellation before the subscription ends.

**Cancel now** ends the subscription immediately. When Stripe confirms it, Maxforms cancels future active bookings and removes remaining credits while preserving past bookings.

Cancellation does not refund a charge. Issue any refund separately in Stripe or from the paid form response where supported.

## If the status does not change immediately, then wait for Stripe confirmation

A successful request notice means Stripe received the change. Maxforms updates after receiving Stripe's confirmation.