How likely are you to recommend us to a friend or colleague?
Select field marked required.
Net Promoter Score
Maxforms template
Start with the NPS Survey Form template when you need a polished online form for net promoter score survey for customer loyalty measurement. Customize the fields, connect follow-up workflows, and launch a form that feels clear to the people completing it.
NPS Survey Form
Template preview
How likely are you to recommend us to a friend or colleague?
What is the primary reason for your score?
How can we improve?
Would you like us to follow up?
Contact Email (for follow-up)
About this template
This template gives your team a practical starting point with the structure most businesses need: clear contact details, workflow-specific questions, and room to add routing, files, payments, or consent language where it matters.
Use it from the Survey Form Templates category, then refine the form in Maxforms so each question earns its place and every submission lands with enough context for the next step.
Fields included
The starter fields below come from the Maxforms template library and can be renamed, reordered, required, hidden with logic, or expanded with additional field types.
What is the primary reason for your score?
Textarea field that can stay optional.
Net Promoter Score
How can we improve?
Textarea field that can stay optional.
Additional Feedback
Would you like us to follow up?
Radio field that can stay optional.
Additional Feedback
Contact Email (for follow-up)
Email field that can stay optional.
Additional Feedback
How to customize it in Maxforms
Shape the questions
Adjust labels, helper text, required settings, and field order so the form matches the exact workflow your team needs.
Add smart routing
Use conditional logic and page breaks to keep the form focused while still collecting detailed information when it matters.
Connect the next step
Send submissions into sheets, payment workflows, automation tools, or internal systems so your team can respond quickly.
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Frequently asked questions
Clear answers for teams comparing tools, planning workflows, and choosing the right Maxforms page to start with.
What is the NPS Survey Form template used for?
The NPS Survey Form template helps teams collect the right details for net promoter score survey for customer loyalty measurement. You can use it as-is or adjust the questions, layout, and follow-up workflow in Maxforms.
Can I customize the NPS Survey Form template?
Yes. You can edit labels, add fields, make questions required, split longer forms into steps, and connect submissions to tools like Google Sheets, Zapier, and webhooks.
Does this template work on mobile devices?
Yes. Maxforms pages are designed for responsive public forms, readable labels, keyboard-friendly movement, and accessible structure so visitors can complete forms on phones, tablets, and desktops.
Can this form collect payments or files?
You can add payment fields, file uploads or signatures, conditional logic, and analytics when the workflow needs more than a simple submission.
Build a NPS Survey Form in Maxforms
Use the template as a starting point, then tailor the form, follow-up, and reporting workflow around your team.