Integration
Accept eligible ACH Direct Debit payments through Stripe forms
ACH Direct Debit collects an authorized payment from an eligible US bank account through Stripe rather than through a debit card.
How ACH Direct Debit works in a Maxforms payment form
Bank debits can take time to complete. Treat a processing payment as pending and wait for the final payment status before fulfilling work.
Stripe processes the payment on your connected account. Maxforms collects the customer’s answers and associates them with the payment.
Configure ACH Direct Debit on your form
- 01
Connect the intended Stripe account
Open Integrations and connect Stripe. Finish onboarding and resolve any account requirements.
- 02
Check account availability
Review the payment methods on the connected account. A method must be enabled and eligible before checkout can offer it.
- 03
Select ACH Direct Debit on the Payment field
Open the form’s Payment field and review Accepted payment methods. Set the amount, currency, and payment flow for the transaction.
- 04
Publish and verify the customer flow
Test bank-account authorization and the processing state. Confirm your team knows how to handle a later success or failure.
Why ACH Direct Debit might not appear
Check the connected account’s status and the form’s Accepted payment methods first. Then check Stripe’s country, currency, customer, and flow requirements.
Stripe’s ACH Direct Debit documentation gives the current provider requirements. The methods on a live checkout can differ from a marketing list.
Check the payment before fulfilment
Keep another eligible payment method available when customers need a fallback. Do not mark a response paid based only on the form’s completion screen.
Questions
Frequently asked questions
01Does ACH Direct Debit appear for every respondent?
No. Availability depends on the connected Stripe account and transaction eligibility. Some methods also depend on the customer’s device, browser, or wallet.
02Where do I configure ACH Direct Debit in Maxforms?
Connect Stripe, then open the form’s Payment field and review Accepted payment methods. ACH Direct Debit uses the ACH Direct Debit option where available.
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