Integration

Accept debit card payments through Stripe-connected forms

Customers can use an eligible debit card through Stripe’s card payment flow, while Maxforms collects the surrounding form details.

How debit card works in a Maxforms payment form

Debit cards share the Cards setting with credit cards. This is a card payment, separate from ACH Direct Debit from a bank account.

Stripe processes the payment on your connected account. Maxforms collects the customer’s answers and associates them with the payment.

Configure debit card on your form

  1. 01

    Connect the intended Stripe account

    Open Integrations and connect Stripe. Finish onboarding and resolve any account requirements.

  2. 02

    Check account availability

    Review the payment methods on the connected account. A method must be enabled and eligible before checkout can offer it.

  3. 03

    Select Cards on the Payment field

    Open the form’s Payment field and review Accepted payment methods. Set the amount, currency, and payment flow for the transaction.

  4. 04

    Publish and verify the customer flow

    Test the card flow and review the final payment status. Explain your own fulfilment and refund process in the form’s terms.

Why debit card might not appear

Check the connected account’s status and the form’s Accepted payment methods first. Then check Stripe’s country, currency, customer, and flow requirements.

Stripe’s debit card documentation gives the current provider requirements. The methods on a live checkout can differ from a marketing list.

Check the payment before fulfilment

Keep another eligible payment method available when customers need a fallback. Do not mark a response paid based only on the form’s completion screen.

Questions

Frequently asked questions

01

Does debit card appear for every respondent?

No. Availability depends on the connected Stripe account and transaction eligibility. Some methods also depend on the customer’s device, browser, or wallet.

02

Where do I configure debit card in Maxforms?

Connect Stripe, then open the form’s Payment field and review Accepted payment methods. Debit card uses the Cards option where available.

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