Integration
Offer Klarna on eligible Stripe payment forms
Klarna can offer eligible customers payment options through the Stripe checkout on your Maxforms form. Klarna determines the options shown to each customer.
How Klarna works in a Maxforms payment form
Availability depends on the merchant account, customer, currency, purchase, and payment flow. Do not promise a particular repayment option on the form.
Stripe processes the payment on your connected account. Maxforms collects the customer’s answers and associates them with the payment.
Configure Klarna on your form
- 01
Connect the intended Stripe account
Open Integrations and connect Stripe. Finish onboarding and resolve any account requirements.
- 02
Check account availability
Review the payment methods on the connected account. A method must be enabled and eligible before checkout can offer it.
- 03
Select Klarna on the Payment field
Open the form’s Payment field and review Accepted payment methods. Set the amount, currency, and payment flow for the transaction.
- 04
Publish and verify the customer flow
Check an eligible transaction with Klarna enabled. Verify the customer returns from the provider flow and that Maxforms records the final payment status.
Why Klarna might not appear
Check the connected account’s status and the form’s Accepted payment methods first. Then check Stripe’s country, currency, customer, and flow requirements.
Stripe’s Klarna documentation gives the current provider requirements. The methods on a live checkout can differ from a marketing list.
Check the payment before fulfilment
Keep another eligible payment method available when customers need a fallback. Do not mark a response paid based only on the form’s completion screen.
Questions
Frequently asked questions
01Does Klarna appear for every respondent?
No. Availability depends on the connected Stripe account and transaction eligibility. Some methods also depend on the customer’s device, browser, or wallet.
02Where do I configure Klarna in Maxforms?
Connect Stripe, then open the form’s Payment field and review Accepted payment methods. Klarna uses the Klarna option where available.
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