Integration
Use Stripe Link in eligible form payment flows
Link can reuse a customer’s saved payment details at eligible Stripe checkouts, reducing the information they need to enter again.
How Link works in a Maxforms payment form
Link is available through the Cards payment group where supported. Its appearance and payment options depend on the customer and Stripe configuration.
Stripe processes the payment on your connected account. Maxforms collects the customer’s answers and associates them with the payment.
Configure Link on your form
- 01
Connect the intended Stripe account
Open Integrations and connect Stripe. Finish onboarding and resolve any account requirements.
- 02
Check account availability
Review the payment methods on the connected account. A method must be enabled and eligible before checkout can offer it.
- 03
Select Cards on the Payment field
Open the form’s Payment field and review Accepted payment methods. Set the amount, currency, and payment flow for the transaction.
- 04
Publish and verify the customer flow
Test the published checkout with a Link account. Confirm the customer can complete authentication and return to the form’s result.
Why Link might not appear
Check the connected account’s status and the form’s Accepted payment methods first. Then check Stripe’s country, currency, customer, and flow requirements.
Stripe’s Link documentation gives the current provider requirements. The methods on a live checkout can differ from a marketing list.
Check the payment before fulfilment
Keep another eligible payment method available when customers need a fallback. Do not mark a response paid based only on the form’s completion screen.
Questions
Frequently asked questions
01Does Link appear for every respondent?
No. Availability depends on the connected Stripe account and transaction eligibility. Some methods also depend on the customer’s device, browser, or wallet.
02Where do I configure Link in Maxforms?
Connect Stripe, then open the form’s Payment field and review Accepted payment methods. Link uses the Cards option where available.
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