Resource

Integrations FAQ

Learn which apps connect directly, when a workflow needs Zapier, and how to test payments, notifications, spreadsheets, and webhooks.

Questions

Frequently asked questions

01

Which integrations connect directly to Maxforms?

Maxforms connects directly to Google Sheets, Slack, Discord, Telegram, webhooks, Zapier, Stripe, Authorize.net, and CardPointe. Each connection needs the relevant account or destination settings.

02

Can Maxforms send submissions to my CRM or project management app?

Yes, through Zapier. Use the Maxforms New Submission trigger, then choose an action in your destination app. The directory includes HubSpot, Salesforce, Zoho CRM, Airtable, Notion, Trello, Asana, and ClickUp.

03

Do Slack, Discord, and Telegram need Zapier?

No. Connect them from Integrations in Maxforms, then choose the connection and fields in your form settings. Slack supports a public channel; Telegram supports a private chat or group.

04

How does Google Sheets field mapping work?

Choose a spreadsheet and tab, then select Fields to Send. The selected field order determines the column order. Add your own header row and test a new submission.

05

Which payment gateways can I connect?

Maxforms supports Stripe, Authorize.net, and CardPointe. Connect your gateway account, add a Payment field, and configure the amount. Available payment methods depend on the gateway and account eligibility.

06

Are form webhooks signed?

Yes. Form integration webhooks use webhook-id, webhook-timestamp, and webhook-signature headers. Verify the signature against the raw request body and reject stale timestamps before processing an event.

07

How should I test a new integration?

Submit a published form with identifiable test answers. Check the destination, field mapping, and delivery status. For payment forms, follow the payment testing guide before collecting customer payments.

08

Where can I check costs and limits?

Review the Maxforms pricing page and the connected provider’s pricing. Zapier task limits and payment processing fees depend on the provider and your account.

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