Set availability on each Appointment Booking field. Customers see only times inside your hours, booking window, blocked-date rules, and remaining capacity.
Your workspace needs Services access before you use this setup.
Add a required Email field before configuring customer identity. Keep that field visible for every customer.
Add the field#
- Open the form builder.
- Select Add field.
- Add Appointment Booking.
- Open Advanced edit for that field.
Set hours and slot length#
- Choose the service Timezone.
- Set Weekly hours for each open day.
- Set Slot duration.
- Set Buffer between slots.
Set booking windows, blocked dates and capacity#
- Set Minimum notice.
- Set Earliest booking.
- Set Latest booking.
- Add holidays or time off under Blocked dates.
- Set Capacity per slot.
- Select the required email field under Customer email.
- Select Save changes.
Set working hours in your business timezone. The editor's timezone helper is outdated: customers first see their detected timezone, with the business timezone as a fallback.
On the booking page, Change switches between the customer's timezone and yours.
Turn a day off when you never accept appointments that day. Use more than one time range when you need a break between working periods.
For a lunch break, use separate ranges such as 09:00 to 12:00 and 13:00 to 17:00.
| Setting | What it controls | Example |
|---|---|---|
| Slot duration | How long the appointment lasts | 60 minutes for a lesson |
| Buffer between slots | Extra time before the next appointment can start | 15 minutes between lessons |
| Minimum notice | How many hours ahead a customer must book | 24 hours to prepare |
| Earliest booking | How many days ahead the booking window starts | 0 allows today, subject to notice |
| Latest booking | How many days ahead customers may book | 60 limits advance bookings to about two months |
| Blocked dates | Whole dates when appointments are unavailable | A holiday or day off |
| Capacity per slot | Separate customers allowed in the same time slot | 1 for an individual lesson |
If the form shows no times, then review every limit#
Confirm at least one day is open. Then check the date is inside both booking limits, outside Blocked dates, and far enough beyond Minimum notice.
A full slot also disappears. The buffer changes when the next appointment can start, but it does not extend the customer's appointment length.